Personal information protection policy, etc.
<Personal Information Protection Policy>
SymBio Pharmaceuticals' management principle is Symbiosis (Creating Together, Living Together), specializing in the development and sales of therapeutic drugs in the “underserved therapeutic areas” where the number of patients is small.
SymBio Pharmaceuticals recognizes that Personal Information Protection is vital in conducting business, and that it is a social responsibility.
SymBio Pharmaceuticals keep all directors and employees well informed of this policy and implement it in good faith in order to ensure the proper handling of personal information held by the Company as well as maintaining its confidentiality.
Name of business entity handling personal information: SymBio Pharmaceuticals Limited
Address: Toranomon Towers Office 7th floor, 4-1-28 Toranomon, Minato-ku, Tokyo
Name of representative: Fuminori Yoshida Representative Director Director
- Collection, usage and provision of personal information
SymBio Pharmaceuticals strongly recognize the importance of the protection of personal information, thus the Company collects, uses and provides such information within the scope of achieving its business objectives. The concrete purposes are as described in the "”. In addition, we will not provide personal information to a third party without obtaining the prior consent of the person, except in cases stipulated by laws and regulations. - Management of personal information
SymBio Pharmaceuticals shall take appropriate measures technically and organizationally in order to prevent illegal access, loss, alteration and leakage, and make any necessary amendments. The main measures we have taken for the secure management of personal data are as described in the Security measures”. - Compliance with laws and ordinances concerning personal information
SymBio Pharmaceuticals shall comply with laws and ordinances, and any other regulations concerning personal information protection. - Maintenance and improvement of personal information protection
SymBio Pharmaceuticals provide training and education for its directors and employees to ensure that personal information is properly protected. It shall also check personal information protection regularly, reviewing and improving the approach towards personal information protection on a continual basis. - Request for Disclosure of Retained Personal Data, etc.
When we receive requests for disclosure, correction, addition, deletion, suspension of use, or elimination of personal information, we will faithfully respond to such requests in accordance with laws and regulations.
Please note that this policy is subject to change without pre-notice.
<Purpose of using personal information, etc.>
●Purpose of using of personal information, etc.
The purpose of using personal information which SymBio Pharmaceuticals collect for drug development business is as follows.
- Purposes of use of personal information concerning physicians, dentists, pharmacists, pharmacies/pharmacy stores and other medical personnel
- Provision and collection of information on the proper use of pharmaceuticals
- Provision and collection of information on the quality, safety or efficacy of pharmaceutical products
- Investigations and research in the field of pharmaceuticals and pharmacy
- Provision and collection of medical and academic information
- To provide and collect information on the proper use of pharmaceuticals, and to provide and collect information on the quality, safety, and efficacy of pharmaceuticals.
- Requesting and conducting clinical trials, post-marketing surveillance, etc.
- Notification and reporting to government and municipal offices
- Purpose of use of personal information concerning users and patients of company's contact center, etc.
- To examine, investigate, and respond to the content of consultations, contacts, etc.
- Contact and provision of information to product manufacturers, sellers, medical personnel, etc.
- Notification and reporting to government and municipal offices
- Purpose of use of personal information of shareholders
- To fulfill our obligations under the Commercial Code and to exercise our shareholders' rights
- Sending business reports and distribution materials
- Purpose of use of personal information of concerning applicants for employment
- To consider and decide whether to accept or reject applicants for employment
- Purpose of use of personal information concerning employees
- Management of work, salary payment, personnel affairs, evaluation, skill development, welfare, health and safety, etc.
- Communication and provision of information to labor unions, mutual aid associations, health insurance associations, subsidiaries, and affiliated companies
- Notification and reporting to government and municipal offices
●Joint use of personal data
We jointly use a part of the medical database (MDB) managed and operated by Nihon Ultmarc, Inc. with certain companies. Please refer to the website of Nihon Ultmarc, Inc. for the items of personal data to be jointly used, the scope of joint users, the purpose of use by such users, and the party responsible for the management of personal data.
Website of Nihon Ultmarc Co., Ltd. (https://www.ultmarc.co.jp/privacy/shared_use/)
● Provision of personal data to third parties
In principle, we will not provide personal data to third parties without the consent of the individual, except when required by law or when we outsource a part of our business to a third party. However, we may provide personal data of medical personnel, etc. to other medical personnel, affiliated companies, business partners, etc. for the "Purposes of Use of Personal Information, etc.". Upon request from the person in question, we will take measures to stop such provision, etc. Please ask us to do so. Please refer to "Procedures for Requesting Disclosure, etc." for the procedures.
● Outsourcing the handling of personal information
In order to provide better service to our customers in the course of business operations, we may outsource a part of our business to a third party. When entrusting the handling of personal information to a third party, we will select a party that is capable of properly managing personal information as the entrustee, and will make agreements with the entrustee on matters necessary for the protection of personal information, as well as properly supervise and manage the handling of personal information in order to protect personal information.
●Disclosure, Correction, Addition, Deletion, Suspension of Use, and Deletion of Personal Information
When we receive a request for disclosure, correction, addition, deletion, suspension of use, or deletion of personal information, we will respond to the request in accordance with laws and regulations after confirming the identity of the person making the request. Please note that we may not be able to respond to your request if we are unable to confirm your identity.
Procedures for requesting disclosure, etc.
For any questions, complaints, or consultations regarding personal information, please contact us by phone or mail at the number below.
Toranomon Towers Office, 7th floor, 4-1-28 Toranomon, Minato-ku, Tokyo 105-0001, Japan
SymBio Pharmaceuticals Limited Personal Information Consultation Desk
TEL: 03-5472-1125
Reception hours: 9:00-12:00, 13:00-17:00 (excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and other company holidays)
● About the authorized personal information protection organization to which we belong
Our company is a target business operator of the Federation of Pharmaceutical Manufacturers' Associations of Japan, an authorized personal information protection organization. The association accepts complaints and consultations regarding the handling of personal information by the target business operators.
Contact information
日本製薬団体連合会 個人情報保護センター
〒103-0023
東京都中央区日本橋本町3-4-18 昭和薬貿ビル4階
電話番号：03-3270-0581
受付時間：10:00～16:00（土日・祝日、年末年始その他所定の休業日を除きます。）
ホームページ：http://www.fpmaj.gr.jp/